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Showing posts from April 22, 2007

The purpose of business

"The purpose of a company is to create a customer. ... The only profit center is the customer. ...The business has two – and only two – basic functions: marketing and innovation. Marketing and innovation produce results: all the rest are costs." (Peter Drucker:)

Four sources for all solutions

In order of importance, these are the four ideas or constructs that I have discovered over time, and that I consider indispensable. If I never study another self-help book or management text again, I will be able to fashion a solution to the most intractable problems form these four sources: · The Word of God Don’t worry, I am not a religious nut, and the insights and content contained in this book are not particularly concerned with the Bible. As a book it is well-known enough, so there isn’t anything I can add to make it more understandable. I won’t seek to justify its philosophies or accuracy. For what it is worth, I simply cannot accept that I am nothing more than a glorified fish walking on my hind legs. ‘Tis crude, but it is really as simple as that. · Chaos Theory More and more books are beginning to appear on this topic, and the only reason why it is not yet widely embraced by the public is because the language and constructs are often somewhat obtuse ...

Knowing when to quit

I promised upfront not to blog unless there was something to say - so I had a quiet week. Until I read http://blog.guykawasaki.com/2007/04/the_big_dip_ten.html - Guy Kawasaki's blog. I have contrarian views - most of the time, but usually agree with Guy on almost everything. Until now. In my view, the essential question (when do you quit?) is a very important one. It is hard to distinguish the difference between focus & discipline, and being smart enough to adapt and change or innovate. The difference between success and failure are tallied in the decisions you have made. Only with hindsight do you know if a decision was right or wrong - and that is why so many people believe in 'luck'. Sometimes 'sticking to a decision' gets the right outcome - much like a broken clock is 100% right at least twice a day. Sometimes you have to 'desert a sinking ship' or 'stop throwing good money after bad'. In this case, the question has been answered by a stat...