Another reason for managerial failure is the total under-estimation of emotion; and its corollary, over-estimating the importance of the rational or intellectual. Smart people (as a group) are no more successful than any other group of people at managing. I have no research to back this up, but I would even hazard a guess that they may even be statistically under-represented. (Now there is a thesis for you…) Organisations do not tick on rational decision-making. It ticks on culture. And strategy. And innovation. But it certainly does not tick on objectivity and cold hard facts. Every meaningful decision that is made in an organisation is a compromise. (A camel is a horse designed by a committee is not just humorous – it contains more than a grain of truth.) Decisions are made based on politics and the dispersion of power. Not on who happens to be right. If you stake your career on your ability to find intelligent, rational solutions you are bound to fail. The key success factor is...